Service Mast Repairs in New Orleans: What They Are, Why They Matter
The service mast is the metal pipe that connects your home’s electrical panel to the utility company's power lines. It’s the first point of contact between your house and the electrical grid — and it’s your responsibility as the homeowner to maintain and repair it.
In storm-prone cities like New Orleans, damaged or leaning service masts are common — but dangerous if left untreated. At Sheep Electrical Service & Solutions, we specialize in fast, code-compliant service mast repairs to keep your power flowing and your home safe.
What Is a Service Mast?
Support Requirements for Service Entrances
Your service mast (also called a weatherhead or power mast) is typically:
A metal conduit that houses the service entrance cable
Mounted on your roof, wall, or meter base
Where utility power enters your home
If it gets damaged, the utility company may refuse to restore power until a licensed electrician repairs it — and in many cases, the damage is not their responsibility to fix.
Signs Your Service Mast Needs Repair
If you’ve experienced high winds, fallen branches, or a utility pull from Entergy or another provider, you may notice:
A leaning or bent mast
Loose or exposed cables at the weatherhead
Cracks around the mast base or sealant
A detached mast from the meter socket or siding
Water leaks around the electrical entry point
⚠️ Any of these signs require immediate inspection by a licensed electrician.
Why Fast Mast Repair Is Critical
Ignoring a damaged service mast can lead to:
Power loss or refusal of power reconnection by Entergy
Electrical fires from exposed wiring or short circuits
Water intrusion into your panel
Fines or delays during home inspections or sales
Plus, insurance companies may deny claims if a service mast isn't repaired after a known weather event.
Why Homeowners in New Orleans Choose Sheep Electrical
✅ Fast service after storms and power loss
✅ Fully licensed, insured, and bonded
✅ Experience working with Entergy and city code inspectors
✅ Clean, safe, and permanent repairs
✅ Transparent pricing with no upsells
We’ve helped homeowners across Mid-City, Lakeview, River Ridge, and Uptown restore power quickly — even after major storms.
What to Do If Your Mast Is Damaged
Call Sheep Electrical immediately
We’ll dispatch a licensed electrician to assess the damage
We handle permits, repairs, and coordination with Entergy
Power is restored quickly and safely
💡 Call (504) 940-7840 or request a service mast inspection today
Don’t Wait Until It’s Too Late
If your mast has been damaged, don’t wait until you lose power or it becomes a fire risk. Our team is ready 24/7 to get your system back to code — and keep your home running safely.
📍 Serving all of New Orleans, Jefferson Parish, and surrounding areas.
📞 Call Sheep Electrical today at (504) 940-7840 or
👉 Schedule your service online now
FAQ
Q: Who is responsible for fixing a damaged service mast?
A: In most cases, the homeowner is responsible for repairing the service mast. Utility companies like Entergy will not make repairs past the connection point.
Q: How long does it take to fix a service mast?
A: Most repairs can be completed within a day, including inspection and coordination with Entergy.